What should you do if you
have a complaint that is not satisfactorily resolved?
The following complaints process is designed to assist you in the resolution of any unresolved matters regarding your treatment or dealings with mental health staff.
COMPLAINTS PROCESS
First Step:Second step:
Talk to the Team Leader or Unit Manager
Third Step:
Contact the Regional Director
Fourth Step:
Contact Consumer Representatives Advisory Groups
Fifth Step:
Contact a Public Advocate
At any stage in this process you may choose to have an Advocate for assistance or support.
Disclaimer
| Copyright Government of South Australia 1998.